FAQs

What are newel posts?

Newel posts (also known as stair posts) are the structural posts found at the top, bottom and key junctures of a staircase to ensure the railing systems strength and stability throughout. Wood options are available in a variety of styles from traditional turned designs with ornamental ball tops, to the classic shaker detail with recessed …

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What are nosings?

There are two types of nosings; the actual front profile of the stair tread (aka the tread profile) and the pieces of custom trim with matching profile that are mounted across the top rise of the stair system, as well as around landings and surrounding stair openings. These work in concert to give the area …

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Do you provide samples?

Yes, we provide sample packages for signed projects so that you’re able to see and feel just what you’ll be getting before we proceed with any manufacturing. Please click here to visit our product profiles page to learn more and see what we have to offer.

What are your payment terms?

We require a deposit of 50% due on receipt for individual stair or railing projects with the final balance due Net 30 Days following completion of the installation. For combined stair and railing projects we require a deposit of 1/3 of the project total with the 2nd and 3rd draws invoiced and due Net 30 …

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Are you insured?

Yes, we are insured with general liability insurance up to $ 2,000,000.00 as well as being fully WSIB certified.

Do you provide nosings?

Yes, we are able to manufacture, supply & install nosings to match with each of our unique tread profiles.

Do you provide glass railing systems?

Yes, we supply and install a wide variety of different style glass panel railing systems (including standoff-mounted, track-mounted and stringer embedded variations).

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